Privacy Policy

1. Who We Are

Precipitechnology LLC ("Precipitechnology," "we," "us," or "our") is a boutique technology consulting firm. This Privacy Policy applies to our website at precipitechnology.com (the "Site") and to personal information we collect in connection with our consulting services. Our contact information is at the end of this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide to us, including:

• Contact inquiries: When you submit our contact form or reach out by email, we collect your name, email address, company name, and the content of your message.
• Engagement onboarding: When we begin a client relationship, we collect business contact details, billing information, and any professional information needed to deliver our services.
• Communications: We retain records of correspondence with you, including email, meeting notes, and project documentation shared with us in the course of an engagement.

2.2 Information Collected Automatically

When you visit our Site, certain information is collected automatically through standard web technologies:

• Usage data: Pages visited, time spent on pages, links clicked, and referring URLs.
• Device and browser data: IP address, browser type and version, operating system, and screen resolution.
• Cookies and similar technologies: We use cookies and local storage to support site functionality and understand how visitors use our Site. See Section 5 for more detail.

2.3 Information from Third Parties

We may receive information about you from publicly available professional sources (such as LinkedIn or company websites) when researching a potential engagement or preparing for a client meeting. We do not purchase personal data from data brokers.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Responding to inquiries: To reply to your questions, evaluate your project needs, and communicate about a potential engagement.
• Delivering services: To perform consulting services, fulfill contractual obligations, and manage our client relationship with you.
• Billing and administration: To process payments, issue invoices, and maintain business records.
• Site improvement: To understand how visitors use our Site and make improvements to content and user experience.
• Marketing communications: With your consent, to share updates about our services, insights, or case studies. You may opt out at any time.
• Legal compliance: To comply with applicable laws, regulations, and legal process, and to establish, exercise, or defend legal claims.

4. Legal Basis for Processing

Where data protection law requires a legal basis for processing your personal information, we rely on the following:

• Contract performance: Processing necessary to enter into or perform a contract with you.
• Legitimate interests: Processing for our legitimate business interests, such as improving our services, managing our business, and maintaining security — where these interests are not overridden by your rights.
• Consent: Where you have given us specific consent (e.g., for marketing emails). You may withdraw consent at any time.
• Legal obligation: Processing necessary to comply with a legal or regulatory obligation.

5. Cookies

We use the following categories of cookies on our Site:

• Strictly necessary: Essential for the Site to function. These cannot be disabled.
• Analytics: Help us understand site usage in aggregate (e.g., page views, traffic sources). We use privacy-respecting analytics and, where required by law, obtain your consent before setting these cookies.

You can control cookies through your browser settings. Disabling certain cookies may affect Site functionality. Most browsers accept cookies by default; you can change this in your browser preferences. For more information, visit aboutcookies.org.

6. Sharing Your Information

We do not sell or rent your personal information. We may share it in the following limited circumstances:

• Service providers: We engage trusted third-party vendors to support our operations (e.g., email hosting, invoicing software, cloud infrastructure). These providers process data only on our behalf and under our instructions.
• Professional advisors: Attorneys, accountants, and other advisors who are bound by professional confidentiality obligations.
• Business transfers: In connection with a merger, acquisition, financing, or sale of all or a portion of our business assets, subject to confidentiality obligations.
• Legal requirements: When required by law, subpoena, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• With your consent: In any other circumstance where you have provided explicit consent.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including satisfying legal, accounting, and reporting obligations. Specific retention periods depend on the type of information:

• Client engagement records are typically retained for seven (7) years following the end of an engagement to meet legal and tax requirements.
• Contact inquiry data is retained for up to two (2) years if no engagement follows.
• Analytics data is retained in aggregate or anonymized form indefinitely; identifiable web log data is generally retained for ninety (90) days.

When personal information is no longer needed, we securely delete or anonymize it.

8. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include access controls, encryption in transit and at rest, and regular review of our security practices.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you as required by applicable law.

9. International Transfers

We are based in the United States. If you are located outside the United States, please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. Where required, we implement appropriate safeguards (such as standard contractual clauses) to ensure an adequate level of protection for cross-border data transfers.

10. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions (e.g., legal obligations).
• Restriction: Request that we restrict processing of your information in certain circumstances.
• Portability: Request a machine-readable copy of information you provided to us.
• Objection: Object to processing based on our legitimate interests.
• Withdraw consent: Where processing is based on consent, withdraw it at any time without affecting prior lawful processing.

To exercise any of these rights, please contact us at privacy@precipitechnology.com. We will respond within the timeframe required by applicable law (typically thirty days). We may need to verify your identity before fulfilling your request.

If you believe we have not handled your personal information in accordance with applicable law, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.

11. California Residents

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete it, the right to correct it, and the right to opt out of its sale or sharing. We do not sell or share personal information for cross-context behavioral advertising. To submit a verifiable consumer request, contact us at privacy@precipitechnology.com. We will not discriminate against you for exercising your CCPA/CPRA rights.

12. Links to Third-Party Sites

Our Site may contain links to third-party websites or resources. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information. Inclusion of a link does not constitute our endorsement of the linked site.

13. Children's Privacy

Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 18, we will promptly delete it. If you believe we have collected information from a minor, please contact us immediately.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on this page with an updated effective date. For material changes, we will provide more prominent notice where required by law. We encourage you to review this policy periodically.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Precipitechnology LLC
Email: privacy@precipitechnology.com

We take privacy inquiries seriously and will respond promptly.